FAQs

Shipping Policy

We strive to provide a seamless shopping experience. Here’s what you need to know about our shipping:

• Processing Time: Orders are processed within 1-2 business days.
• Delivery Time: Estimated delivery is 3-7 business days, depending on your location.
• Shipping Fees: Calculated at checkout based on your delivery address.
• Tracking: Once shipped, a tracking number will be sent to your email.

Exchange and Return Policy

We want you to be fully satisfied with your purchase.

• Returns: Accepted within 14 days of delivery if the item is unused and in its original packaging.
• Exchanges: Available for different sizes or colors, subject to stock availability.
• Refunds: Processed within 7 business days after we receive the returned item.
• How to Initiate: Contact our customer service team with your order number and reason for return/exchange.

How to Care for Your Items

To maintain the quality and longevity of your purchase:

• Washing: Turn inside out and machine wash on a gentle cycle with cold water.
• Drying: Air dry to maintain shape and avoid shrinkage.
• Ironing: If needed, iron on low heat inside out.
• Storage: Store in a cool, dry place away from direct sunlight.

For any questions or assistance, feel free to reach out to our customer service team!